Friday, September 5, 2014

Osnova modules enhance SugerCRM

9/05/2014

A large company I once worked for spent several million dollars on a Customer Relationship Management (CRM) system that it installed across more than 100 sites. The system was a total bomb, widely ignored and despised by the the sales staffs that were supposed to use it.

If they had asked me, which they didn't, I would have told them to investigate SugerCRM, a cloud-based platform that can be thoroughly customized using extensions and plug-ins. This year SugarCRM was recognized as an industry leader by CRM Magazine. It named in three categories and called "one to watch" in the Sales Force Automation category.

Some of the best modules for SugerCRM installations come from Osnova Solutions, a London-based company that offers products starting at £19.99. One module enhances search capabilities using Elastic Search and anotheer integrates with social media platforms.

For more information, check out the Osnova website.  


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Follow me on Twitter @ricmanning and read my technology columns at My Well Being.

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