Sunday, October 12, 2014

Online Computer Aid offers remote support service

10/12/2014

When you have a computer problem, your usual choices are take the computer into a repair shop - and wait several days to get it back - or pay someone to come to your house or office. In both cases, you'll hope that you can afford the bill.

Now, there's a third option for computer repair help. Online Computer Aid promises to fix your computer over the Internet using a secure connection linking you with one of their technicians.

The service starts at the company's website where a customer launches an online chat window to get a one-time secure tunnel into the customer's PC. The remote support service can deal with a range of issues including viruses, device driver problems and the dreaded blue screen of death. The fee for a service session is a flat $30 and the company advertises free service for U.S. veterans.

Get more details at the Online Computer Aid website and check their posts on Twitter.


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Follow me on Twitter @ricmanning and read my technology columns at My Well Being.

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